Privacy policy | Digital Guard

Last updated: 4 November 2026

1. Who is responsible

AZ DIGITAL LABS LTD (company number 17549971, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom) is the controller of personal data collected through this website. Contact: info@digital-guard.co.uk. This policy follows the UK GDPR and the Data Protection Act 2018.

2. What we collect and why

Orders: name, email address, pack, amount, payment method, the times you accepted our terms and the cancellation waiver. Purpose: to fulfil the contract and send your download link. Lawful basis: contract. We keep order records for 6 years for accounting and legal claims (legal obligation, legitimate interests).
Contact messages: name, email and message. Purpose: to answer you. Lawful basis: legitimate interests. Kept up to 3 years after our last exchange.
Server logs: IP address and request details kept briefly by our host for security and fault-finding (legitimate interests).

We do not use advertising or analytics cookies, and we do not profile visitors.

3. Payments

Payments are processed by our payment provider under its own privacy policy. We never store card details; we receive confirmation of payment and your email address.

4. The software

Digital Guard has no account and no telemetry. Scan results, quarantine, logs and settings stay on your computer. Only signature updates contact the ClamAV servers operated by Cisco Talos, which receive your IP address and software version.

5. Who receives data

The photo on our home page is loaded from the servers of Unsplash, which receive your IP address when it loads. Hostinger (website hosting), our payment provider and our email provider. Some of these may process data outside the UK under appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.

6. Your rights

You can ask for access to, correction or deletion of your data, restriction or objection to processing, and portability where it applies. Email info@digital-guard.co.uk. You may complain to the Information Commissioner’s Office at ico.org.uk.

7. Changes

We will update this page if our practices change; the date above shows the latest version.